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Big Lots Mattress Return Policy

Big Lots Mattress Return Policy

Written by: Daniel Connell · Updated on: January 19, 2024

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Key Takeaways

Understand Big Lots' mattress return policy before you buy. It's not as good as other brands. Returns are allowed within 30 days for a full refund or exchange, but afterward only in-store credit is available with a 20% processing fee. Reading mattress return guidelines is critical before making a purchase.

If more time is needed to evaluate the mattress, look for a company that offers at least 365 nights with no fees on returns and exchanges. Steer clear of those who charge fees for returns - that could be a costly inconvenience if you don't keep the mattress. In short, if you need time to decide, select a brand with longer guarantees and no extra fees on returns or exchanges. Big Lots works best if you know up front that it's right for you, but other companies offer more flexibility in their policies.

Additionally, if you're considering buying a mattress from Ashley Furniture, you should be aware that the mattress return policy at Ashley Furniture is notoriously strict and restrictive.

The Saatva Classic Mattress provides a luxurious sleep experience with a lifetime warranty, three firmness levels and Dual Lumbar Support technology to give excellent pressure point relief. Its construction materials of 100% organic cotton, cushioned European talalay latex and pocketed coils promote breathability while conforming to your body for a comfortable sleep. Plus, it is designed for lasting durability and won't need replacing any time soon. Although Big Lots has its own mattress return policy, the extended 365-day return window offered by Saatva gives you ample time to decide if this is the perfect mattress for you before committing fully.

What Is Big Lots' Mattress Return Policy?

Big Lots has a generous and fair mattress return policy. You can return your purchase within 30 days of the original date of purchase for a full refund or exchange. However, you need to keep in mind a few important things before making a purchase.

First, make sure to read the warranty information for the specific mattress you are interested in. Second, mattresses must be in their original condition and packaging to be eligible for a return. Do not remove the plastic wrapping or tags until you are sure that you want to keep the mattress.

Third, Big Lots does not accept returns or exchanges on used or soiled mattresses for sanitary reasons. If you are unsure about the mattress you want to purchase, read reviews and ask questions before making your final decision.

Overall, Big Lots' mattress return policy is customer-friendly and allows you to shop with confidence and peace of mind. Remember to do your research, keep your mattress in its original condition, and take advantage of the 30-day return window if needed.

Can I Return A Mattress To Big Lots Without A Receipt?

You can return a mattress to Big Lots without a receipt, but there are a few things to consider. You will only receive store credit for the current selling price, which may be lower than what you paid, and the mattress must be in new, unopened condition to be eligible for return. Bringing any documentation you have, such as a credit card statement or email confirmation, can increase your chances of success.

If the mattress has been used, it may be worth contacting the manufacturer's warranty department for assistance. It's important to keep track of purchase documentation and understand store policies to avoid any challenges when returning items.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

How Long Do I Have To Return A Big Lots Mattress?

If you're considering returning a Big Lots mattress, you may be wondering how long you have to do so. Luckily, Big Lots offers a 90-day return policy for mattresses, starting from the date of purchase. However, to be eligible for a return or exchange, the mattress must be in its original packaging and be in like-new condition. If the mattress has been used, there may be a restocking fee charged.

It's important to note that if you financed your mattress purchase through a third-party lender, there may be additional fees or procedures for returning the mattress. Before deciding to return the mattress, experts recommend giving it a fair trial period of at least 30 days to allow your body to adjust and fully experience the mattress's features.

To start the return process, we suggest contacting Big Lots customer service or visiting your local store with your proof of purchase and any relevant information about your financing plan. With Big Lots' flexible return policy, you can take your time to decide if the mattress is the right fit for you.

What Condition Must The Mattress Be In For A Return At Big Lots?

Big Lots has a mattress return policy that varies based on whether or not the mattress is defective. If the mattress is considered defective, you can return it within 30 days. However, if the mattress is in good condition and you simply changed your mind, you have a 14-day return window. To qualify for a return, keep the mattress clean and undamaged. Use a mattress protector and clean spills immediately. Be aware that some mattresses may have specific return guidelines based on brand or type. Careful reading of the return policy can make for a smooth return experience at Big Lots.

What Is The Process For Returning A Mattress To Big Lots?

Returning a mattress to Big Lots is quick and easy, whether in-store or online. You have 30 days to return the mattress in like-new condition with the original receipt and packaging.

To return in-store, simply bring the mattress and its packaging along with the receipt to your nearest Big Lots location. An associate will help you with the return process. You can also start an online return by contacting customer service.

Keep in mind that some mattresses may have separate warranties, so check with the manufacturer before returning to Big Lots.

Take advantage of Big Lots' hassle-free return policy if you're not satisfied with your purchase.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

See Our #1 Researched Mattress in 2024

Rated best for comfort and hotel-feel

Get 450$ OFF Mattresses

References

Big Lots Mattress Return Policy

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Understand Big Lots' mattress return policy before you buy. It's not as good as other brands. Returns are allowed within 30 days for a full refund or exchange, but afterward only in-store credit is available with a 20% processing fee. Reading mattress return guidelines is critical before making a purchase.

If more time is needed to evaluate the mattress, look for a company that offers at least 365 nights with no fees on returns and exchanges. Steer clear of those who charge fees for returns - that could be a costly inconvenience if you don't keep the mattress. In short, if you need time to decide, select a brand with longer guarantees and no extra fees on returns or exchanges. Big Lots works best if you know up front that it's right for you, but other companies offer more flexibility in their policies.

Additionally, if you're considering buying a mattress from Ashley Furniture, you should be aware that the mattress return policy at Ashley Furniture is notoriously strict and restrictive.

The Saatva Classic Mattress provides a luxurious sleep experience with a lifetime warranty, three firmness levels and Dual Lumbar Support technology to give excellent pressure point relief. Its construction materials of 100% organic cotton, cushioned European talalay latex and pocketed coils promote breathability while conforming to your body for a comfortable sleep. Plus, it is designed for lasting durability and won't need replacing any time soon. Although Big Lots has its own mattress return policy, the extended 365-day return window offered by Saatva gives you ample time to decide if this is the perfect mattress for you before committing fully.

What Is Big Lots' Mattress Return Policy?

Big Lots has a generous and fair mattress return policy. You can return your purchase within 30 days of the original date of purchase for a full refund or exchange. However, you need to keep in mind a few important things before making a purchase.

First, make sure to read the warranty information for the specific mattress you are interested in. Second, mattresses must be in their original condition and packaging to be eligible for a return. Do not remove the plastic wrapping or tags until you are sure that you want to keep the mattress.

Third, Big Lots does not accept returns or exchanges on used or soiled mattresses for sanitary reasons. If you are unsure about the mattress you want to purchase, read reviews and ask questions before making your final decision.

Overall, Big Lots' mattress return policy is customer-friendly and allows you to shop with confidence and peace of mind. Remember to do your research, keep your mattress in its original condition, and take advantage of the 30-day return window if needed.

Can I Return A Mattress To Big Lots Without A Receipt?

You can return a mattress to Big Lots without a receipt, but there are a few things to consider. You will only receive store credit for the current selling price, which may be lower than what you paid, and the mattress must be in new, unopened condition to be eligible for return. Bringing any documentation you have, such as a credit card statement or email confirmation, can increase your chances of success.

If the mattress has been used, it may be worth contacting the manufacturer's warranty department for assistance. It's important to keep track of purchase documentation and understand store policies to avoid any challenges when returning items.

How Long Do I Have To Return A Big Lots Mattress?

If you're considering returning a Big Lots mattress, you may be wondering how long you have to do so. Luckily, Big Lots offers a 90-day return policy for mattresses, starting from the date of purchase. However, to be eligible for a return or exchange, the mattress must be in its original packaging and be in like-new condition. If the mattress has been used, there may be a restocking fee charged.

It's important to note that if you financed your mattress purchase through a third-party lender, there may be additional fees or procedures for returning the mattress. Before deciding to return the mattress, experts recommend giving it a fair trial period of at least 30 days to allow your body to adjust and fully experience the mattress's features.

To start the return process, we suggest contacting Big Lots customer service or visiting your local store with your proof of purchase and any relevant information about your financing plan. With Big Lots' flexible return policy, you can take your time to decide if the mattress is the right fit for you.

What Condition Must The Mattress Be In For A Return At Big Lots?

Big Lots has a mattress return policy that varies based on whether or not the mattress is defective. If the mattress is considered defective, you can return it within 30 days. However, if the mattress is in good condition and you simply changed your mind, you have a 14-day return window. To qualify for a return, keep the mattress clean and undamaged. Use a mattress protector and clean spills immediately. Be aware that some mattresses may have specific return guidelines based on brand or type. Careful reading of the return policy can make for a smooth return experience at Big Lots.

What Is The Process For Returning A Mattress To Big Lots?

Returning a mattress to Big Lots is quick and easy, whether in-store or online. You have 30 days to return the mattress in like-new condition with the original receipt and packaging.

To return in-store, simply bring the mattress and its packaging along with the receipt to your nearest Big Lots location. An associate will help you with the return process. You can also start an online return by contacting customer service.

Keep in mind that some mattresses may have separate warranties, so check with the manufacturer before returning to Big Lots.

Take advantage of Big Lots' hassle-free return policy if you're not satisfied with your purchase.