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Best 10’s Verdict
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Pros
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Cons
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Related Primary Content:
When shopping for a mattress, consider the brand's return policy. American Mattress has a poor reputation for value and its return policy echoes that. Reading mattress return guidelines can help when deciding on the best option for you.
American Mattress offers customer pick-up, premium delivery ($99.99), white-glove delivery ($149.99) and out of state delivery ($300). Their returns and exchanges are also weak, with out of state or closeout items not being eligible for exchange or refund and accessories ineligible as well. Special orders cannot be refunded but have a 120-night comfort guarantee with 15-30 day break in period, when one time exchange is possible (within 30 or 90 days after purchase) within the local delivery area.
Avoid brands with fees attached to returns! Look for an excellent mattress with at least 365-night trial period to test its comfort before making your decision! It is also essential to take into account how returning a mattress to Overstock works depending on where you purchased it from - this could be very beneficial when getting refunds or exchanging mattresses if they do not live up to your expectations.
The Saatva Classic mattress is an excellent choice for sleepers looking for a high-quality American-made product with superior customer service and return policy benefits. This mattress offers three levels of comfort, from plush soft to firm, as well as an individually wrapped coil system, memory foam and latex layers for support and comfort. Additionally, it has been certified by OEKO-TEX Standard 100 so you can rest assured that the materials used are free from potential harmful substances. With its lifetime warranty, 365-day return window, free White Glove Delivery and no hidden fees, Saatva makes an ideal option when searching for an American made mattress with a generous return policy.
Related Secondary Content:
What Is American Mattress Return Policy And How Does It Work?
American Mattress offers a simple and generous 120-night sleep trial for their mattresses. In the event that you're not fully satisfied within that timeframe, you can return the mattress for a full refund. To start the return process, just contact American Mattress, who will then arrange for the mattress to be picked up and issue your refund once it's received. Keep in mind that the mattress should be in good condition to qualify for the return.
It's important to note that adjusting to a new mattress can take some time. American Mattress recommends giving yourself at least 30 nights to get used to the mattress before considering a return. This will give your body the time it needs to acclimate to the mattress and any initial discomfort to subside.
During the trial period, take care of your mattress by using a mattress protector to keep it clean and rotating it regularly to prevent uneven wear. These precautions will ensure that the mattress is in good condition should you decide to return it.
Overall, American Mattress's return policy is straightforward and flexible, making it easy to return the mattress and receive a full refund if needed.
Can I Return A Mattress I Purchased From American Mattress After Trying It Out For A Few Weeks?
Yes, you can return a mattress to American Mattress within 120 nights of purchase. If you're not satisfied with your purchase, you can get a full refund or exchange it for a different mattress. To return the mattress, make sure it's in good condition and keep the original packaging and tags. If you follow the guidelines, the process should be easy and hassle-free. When you're shopping for a new mattress, take your time and do your research to find the right one for your needs.
What Should I Do If I Am Not Satisfied With The Mattress I Purchased From American Mattress?
If your American Mattress purchase isn't giving you the comfort you need, don't worry - there are options. First, check the return policy to see if you're still within the allowed timeframe. If you are, contact American Mattress to start the return process.
If you're outside of the return period, try reaching out to American Mattress customer service to discuss any issues you're having with the mattress. They may be able to provide tips or a solution.
You can also consider investing in a mattress topper for extra cushioning and support. Just make sure to choose one that complements your sleeping position.
If none of these options work, it may be time to consider purchasing a new mattress. Do your research, read reviews, and be cautious of advertising hype. Remember, finding the right mattress takes time and patience - don't settle for anything less.
How Long Does It Take To Receive A Refund After Returning A Mattress To American Mattress?
American Mattress typically processes refunds within 7-10 business days after receiving a returned mattress. However, the timeline may vary depending on your specific return circumstances. Before making a purchase, review the return policy carefully as some mattresses may not be eligible for returns or refunds.
To ensure a smooth and timely refund process, follow the return instructions carefully and keep all purchase documentation. This will help you provide any necessary information or clarification if there are any issues with your return.
For any refund-related inquiries or concerns, contact American Mattress's customer service team. They can provide additional guidance and support to ensure you receive your refund promptly and hassle-free.
Are There Any Restrictions Or Conditions To Be Aware Of When Returning A Mattress To American Mattress?
Returning a mattress to American Mattress is a straightforward process, but there are a few conditions to keep in mind. The mattress must be returned within 120 days of purchase and be in its original condition, without any stains, rips, tears, or odors. You'll also need to provide a copy of the original receipt. If you are returning the mattress due to dissatisfaction, keep in mind that exchanges are not offered, and you'll receive a refund minus a $99 restocking fee.
If you financed the purchase, returning the mattress may require additional steps. Contact the financing company to explore your options.