Editor's Note
• Personal Comfort makes adjustable air beds that compare to iSense and Sleep Number
• Queen and King offer two sided comfort controls that allow for very precise calibration (45 unique settings from 5-50). There are quite a few drawbacks to adjustable air. Users report slow repair and delivery times along with complications with firmness settings (something to be aware of).
• Overall Personal Comfort makes a solid mattress and they're the first company to build an adjustable air mattress. But we still believe there are superior alternatives when you factor in comfort, longevity and overall value for features you get.
• The 'Solaire' adjustable air mattress by Saatva is arguably a better option than either mattress. It offers comparable features at a lower price. With great policies and customer service, Solaire is worth a look before deciding if iSense is right for you.
Here are several relevant and useful comments from buyers considering or have already purchased Personal Comfort Mattress.
• User 1: "Still in pain after a night of restless sleep. Aching hips and back pain that I feel will never go away:("
• User 2: "My initial review of my A8 mattress is average. It was semi-comfortable in the beginning but after a few weeks my opinion changed. I was looking for a plush adjustable mattress but this one seemed a bit firm. After a month or so of sleeping on it, it seems to be sunken in and not have that plush softness. I spoke with customer service and they're going to send out a replacement top layer foam pad. Hopefully that solves my problem."
• User 3: "The service to try to get the mattress to work was great, but Personal Comfort should really look at someone’s file before you send out an email saying that I liked the mattress. We had tried many different combinations through the sleep center experts and could not come up with anything that worked for us. It is a shame because we thought we would really like the mattress after all we had read. We had to return the mattress since we were both waking up with a sore back and woke up many time during the night."
Here are several relevant and useful comments from buyers considering or have already purchased Personal Comfort Mattress.
• User 1: "Still in pain after a night of restless sleep. Aching hips and back pain that I feel will never go away:("
• User 2: "My initial review of my A8 mattress is average. It was semi-comfortable in the beginning but after a few weeks my opinion changed. I was looking for a plush adjustable mattress but this one seemed a bit firm. After a month or so of sleeping on it, it seems to be sunken in and not have that plush softness. I spoke with customer service and they're going to send out a replacement top layer foam pad. Hopefully that solves my problem."
• User 3: "The service to try to get the mattress to work was great, but Personal Comfort should really look at someone’s file before you send out an email saying that I liked the mattress. We had tried many different combinations through the sleep center experts and could not come up with anything that worked for us. It is a shame because we thought we would really like the mattress after all we had read. We had to return the mattress since we were both waking up with a sore back and woke up many time during the night."
COMFORT OVERVIEW
Comfort, feel and overall firmness for Personal Comfort mattress is extremely subjective.
Firmness isn't the only factor to consider when you're mattress shopping.
Choosing the right bed starts with figuring out how your body responds to lying at different angles.
It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.
COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.
Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.
Is an adjustable air mattress so you have access to 45 different firmnesses. Takes time to customize but you'll likely find an ideal firmness for your unique body position and shape.
EDGE SUPPORT
• Edge support is about average. A tad shaky, but nothing like falling.
• If you want something really sturdy around the sides, look for a mattress with pocketed coils or reinforced foam.
Note: Edge support is a term used to describe how well mattress edges sustain concentrated weight without collapsing.
Good edge support is important. It helps your mattress last longer (less sagging) and creates a larger overall sleep surface (bonus for couples).
Don't be fooled by low-quality mattresses that appear to have good edge support at first. They break down faster and you'll end up with a bigger headache down the line.
SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Side sleepers benefit from great pressure relief.
BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• Personal Comfort mattresses provide ample support while still feeling cosy. Overall, that makes it a great choice for back and stomach sleepers.
Here are a few facts about Personal Comfort mattress construction:
• Type - memory foam and hybrid
• Design - euro-top and pillow-top
• Bed in a Box? - bed-in-a-box.
• Height - 10-14'' (model dependant)
• Weight (Queen) - unknown weight
Their primary layers include:
• Cover - aloe vera fabric
bamboo fabric
damask quilted
woven cotton
• Comfort Layer - foam
• Transition Layer - foam
• Support Layer - foam
• Other Notable Specs -
Note: A taller and heavier mattress typically (but not always) indicate better quality.
Support refers to how long the Personal Comfort lasts over a reasonable expectation of 7-10 years (average mattress lifespan).
Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).
EDGE SUPPORT
• Edge support is about average. A tad shaky, but nothing like falling.
• If you want something really sturdy around the sides, look for a mattress with pocketed coils or reinforced foam.
Note: Edge support is a term used to describe how well mattress edges sustain concentrated weight without collapsing.
Good edge support is important. It helps your mattress last longer (less sagging) and creates a larger overall sleep surface (bonus for couples).
Don't be fooled by low-quality mattresses that appear to have good edge support at first. They break down faster and you'll end up with a bigger headache down the line.
MOTION TRANSFER
Motion transfer measures how much movement shifts from one side of the bed to the other. A mattress that isolates motion effectively is a smart choice if you and your partner move around during the night. Having less motion transfer means you'll get more REM sleep.
Motion transfer is solid. Though there is some transferance during movement, it dissipates fairly quickly. This means you may feel your partner's movement for a split second, but as long as you're not a light sleeper (that's easily disturbed), you'll be fine.
There are several noteworthy considerations with the Personal Comfort return policy:
• they offer a 120-night sleep trial, and you are required to sleep on the mattress for a minimum of 45 nights, before initializing a return.
• they offer free return shipping on all returns that qualify. If you qualify for a return, you will receive 100% of the original purchase price back.
• according to your trial eligibility and the mattress model you purchased, you might be for a free return.
• your eligibility for a return depends on the mattress model you bought and whether your trial is valid.
• there may be a restocking fee of $149 or 25% depending on the model and if it was customized.
WARRANTY INFO
• they offer a 25-year limited warranty.
• the warranty applies to the original purchaser for 25-year following the purchase date.
• the warranty covers defects in material or workmanship. If such a defect is found, they will inspect the item and, either repair or replace the item.
• if the original materials are no longer available, Personal Comfort reserves the right to substitute them.
• the warranty does not apply to any defects caused by misuse, improper assembly, negligence, accidental damage or regular wear.
Warranty details:
0-3 years - repair or replace at no charge
3-8 years - you pay 50% of the suggested retail price for the replacement.
8-13 years - you pay 65% of the suggested retail price for the replacement.
13-20-year - you pay 80% of the suggested retail price for the replacement.
20-25-year - you pay 90% of the suggested retail price for the replacement.
Note: The warranty may vary from state to state.
EXCHANGE INFO
• you can exchange the mattress if you are not completely satisfied with its overall comfort within the 120-night trial period.
• you can choose to upgrade or downgrade your mattress in order to find the perfect level of comfort for you.
• you will also be given an extended trial period so you can get used to the new level of comfort.
• a comfort exchange is limited to one per customer per mattress purchased.
Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.
Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.
The Personal Comfort costs $999-$6,099 for their Queen size.
Keep in mind their prices change frequently during big holiday and sales periods.
You can buy Personal Comfort at the following locations:
• on their site
• by several retailers including Amazon
You can buy Personal Comfort at the following locations:
• on their site
• by several retailers including Amazon
There are several noteworthy considerations with the Personal Comfort return policy:
• they offer a 120-night sleep trial, and you are required to sleep on the mattress for a minimum of 45 nights, before initializing a return.
• they offer free return shipping on all returns that qualify. If you qualify for a return, you will receive 100% of the original purchase price back.
• according to your trial eligibility and the mattress model you purchased, you might be for a free return.
• your eligibility for a return depends on the mattress model you bought and whether your trial is valid.
• there may be a restocking fee of $149 or 25% depending on the model and if it was customized.
WARRANTY INFO
• they offer a 25-year limited warranty.
• the warranty applies to the original purchaser for 25-year following the purchase date.
• the warranty covers defects in material or workmanship. If such a defect is found, they will inspect the item and, either repair or replace the item.
• if the original materials are no longer available, Personal Comfort reserves the right to substitute them.
• the warranty does not apply to any defects caused by misuse, improper assembly, negligence, accidental damage or regular wear.
Warranty details:
0-3 years - repair or replace at no charge
3-8 years - you pay 50% of the suggested retail price for the replacement.
8-13 years - you pay 65% of the suggested retail price for the replacement.
13-20-year - you pay 80% of the suggested retail price for the replacement.
20-25-year - you pay 90% of the suggested retail price for the replacement.
Note: The warranty may vary from state to state.
EXCHANGE INFO
• you can exchange the mattress if you are not completely satisfied with its overall comfort within the 120-night trial period.
• you can choose to upgrade or downgrade your mattress in order to find the perfect level of comfort for you.
• you will also be given an extended trial period so you can get used to the new level of comfort.
• a comfort exchange is limited to one per customer per mattress purchased.
Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.
Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.
WARRANTY INFO
• they offer a 25-year limited warranty.
• the warranty applies to the original purchaser for 25-year following the purchase date.
• the warranty covers defects in material or workmanship. If such a defect is found, they will inspect the item and, either repair or replace the item.
• if the original materials are no longer available, Personal Comfort reserves the right to substitute them.
• the warranty does not apply to any defects caused by misuse, improper assembly, negligence, accidental damage or regular wear.
Warranty details:
0-3 years - repair or replace at no charge
3-8 years - you pay 50% of the suggested retail price for the replacement.
8-13 years - you pay 65% of the suggested retail price for the replacement.
13-20-year - you pay 80% of the suggested retail price for the replacement.
20-25-year - you pay 90% of the suggested retail price for the replacement.
Note: The warranty may vary from state to state.
EXCHANGE INFO
• you can exchange the mattress if you are not completely satisfied with its overall comfort within the 120-night trial period.
• you can choose to upgrade or downgrade your mattress in order to find the perfect level of comfort for you.
• you will also be given an extended trial period so you can get used to the new level of comfort.
• a comfort exchange is limited to one per customer per mattress purchased.
Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.
Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.
The Personal Comfort costs $999-$6,099 for their Queen size.
Keep in mind their prices change frequently during big holiday and sales periods.
Absolutely, yes. There are incredible alternatives to Personal Comfort's mattress. Don't underestimate how confusing it is to find your ideal mattress.
Depending on your preferences, here are our 3 top alternatives:
1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.
2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.
3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.
Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!